10200 Privacy Policy — User Data Protection
This policy explains how the 10200 platform collects, uses, stores, and protects your personal information. We are committed to the privacy of Malaysian users and handle all data in accordance with best practices in information protection.
Last updated: 2026. This policy applies to all users who register or access the 10200 platform.
Information We Collect
When you register or use the 10200 platform, we may collect the following categories of information:
Account Information
Username, email address, phone number, date of birth, and password chosen during registration. This information is needed to verify your identity and ensure secure access to the platform.
Device & Browser Information
Device type, operating system, browser type, IP address, and screen resolution. This technical data is used to ensure the 10200 platform displays correctly and runs smoothly on your device.
Payment Information
Records of MYR deposits and withdrawals — including payment method used (such as FPX or TNG eWallet), amount, and transaction time. We do not store credit card details or bank account information directly — all transactions are processed through a secure payment gateway.
Platform Usage Data
A record of your activity on the platform, including games played, bets placed, session duration, and pages visited. This data helps us understand usage patterns and continuously improve 10200's services.
How This Information Is Used
The 10200 platform uses collected information solely for legitimate purposes related to platform operations and user experience. Key purposes for using data include:
- Creating and managing user accounts securely;
- Processing MYR deposits and withdrawals accurately and promptly;
- Verifying user identity and preventing fraud or unauthorised activity;
- Providing effective customer support when needed;
- Sending important account-related notifications, such as transaction confirmations or password changes;
- Improving platform features and interface based on usage patterns;
- Complying with applicable laws and regulations in Malaysia.
We do not use your data for third-party marketing without your consent. Any promotional communications from 10200 relate directly to the platform and can be unsubscribed at any time.
Cookies & Session Tracking
The 10200 platform uses cookies and similar session-tracking technologies to keep core platform functions running properly. Cookies are small data files stored on your device by your web browser.
Types of cookies used include:
- Session cookies: Saving your login status so you don’t have to enter your password every time you navigate within the platform. These cookies are automatically deleted when the browser session ends;
- Preference Cookies: Saving your language preference and display settings for a more personalised experience;
- Analytics cookies: Collects aggregated, anonymised data on how users interact with the platform, helping us identify areas for improvement.
You can manage or block cookies through your browser settings. Please note, however, that blocking session cookies may affect your ability to log in and use the 10200 platform as intended.
Data Storage, Security & Information Sharing
Data Storage & Security
10200 user data is stored on secured servers protected by appropriate technical and organisational security measures. These include data encryption in transit, strict access controls, and continuous monitoring for suspicious activity.
Account information and transaction records are retained for as long as your account remains active, and for any additional period required by legal or operational obligations. Once an account is closed, data that is no longer needed will be deleted or anonymised in accordance with standard procedures.
Sharing with Third Parties
10200 does not sell, rent, or share users’ personal information with third parties for marketing purposes. Information may only be shared under limited circumstances as follows:
- With payment service providers (such as FPX or TNG gateways) to process your financial transactions;
- When required by Malaysian law or a valid court order;
- In cases of fraud investigations or illegal activity involving your account.
All third-party providers working with 10200 are bound by confidentiality agreements and are only permitted to use your data for the specified purposes.
User Rights & How to Contact Us
Your Rights Regarding Personal Data
As a 10200 platform user, you have the following rights regarding your personal data:
- Right to Access: You have the right to request a copy of the personal information we hold about you;
- Right to Rectification: If your information is inaccurate or incomplete, you may request that we update it;
- Right to Deletion: Under certain circumstances, you may request that we delete your personal data, subject to applicable legal requirements;
- Right to Restrict Processing: You may request that we restrict how we use your data in certain situations.
Changes to This Policy
The 10200 platform reserves the right to update this Privacy Policy from time to time. Users will be notified of any significant changes through the platform. We recommend reviewing this page periodically to stay informed about how we handle your information.
Contact 10200 Support
If you have any questions, concerns, or would like to submit a request regarding your personal data, please contact the 10200 team at:
Please include your username and a brief description of your request. Our team will respond within a reasonable timeframe. You may also refer to FAQ page for a quick response.
Have More Questions About Your Privacy?
Check FAQ for additional information, or log in to your account to access privacy settings and manage personal data within the 10200 platform.